The Facilities Management's Shipping and Receiving Department serves as a central receiving site for the entire institute. The department receives and delivers between 100 and 150 packages daily from UPS, Federal Express, and other carriers; and picks up and sends out overnight packages originating on campus.

Package Pick-up

Call Shipping and Receiving before 10:00 AM at 575-835-5547 for pickup and leave a message containing the following information:

• Department and phone number
• The number of items
• Request a dolly for large, heavy, and bulky items

All items must be labeled and ready to ship.

• Employee name must be on the label
• Department name must be on the label
• Building name and room number must be on the label

Complete all paperwork (if shipping by Federal Express call 1-800-238-5355 for assistance)

Delivery Procedures

• Someone must be present at the time of delivery to sign for the package. If no one will be available at the specified time, please notify Shipping and Receiving.
• Notification of delivery attempt will be made on COD packages, but acceptance cannot occur without your payment.
• Outgoing UPS needs to be taken to the post office. If your outgoing package is too large or heavy for you to deliver yourself, please call Shipping & Receiving before 1:00 PM so that appropriate equipment can be brought to your office while they are on-route.
• Packages picked up on route will be shipped next working day.
• Please let us know if packages weigh more than 10 lbs.
• Fed Ex next-day packages must be called in before 10:00 AM.
• Special arrangements must be made for overweight (350 lbs) or oversize (over 7 ft. high or 3 ft. wide.) If you are expecting to receive a large or heavy package which will require special handling to get into your office, please notify the Shipping & Receiving Department and arrange for delivery with the Physical Plant.
• If you are expecting to receive a high value item, please notify the Shipping & Receiving Department, so they can ensure that your package has not been damaged prior to our receipt of it.
• Personal packages will not be received by Shipping and Receiving and will be returned to the shipper.

If an item is not delivered when expected, do the following:

1. Notify the sender to reference the shipping date, expected delivery date and other tracking information.
2. Request a tracer from the sender
3. Enter your tracking number on the shippers website to find the current location of your package.

http://www.ups.com/tracking/tracking.html

http://www.fedex.com/us/tracking/

 http://www.usps.com 

If your package has been delivered to NMT, but hasn't been delivered to your office, please call 575-835-5547 and leave a message with the tracking number and the pick-up information above. We will return your call as soon as possible.