Academic Advising
Frequently Asked Questions
I'm an incoming / new / transfer student. How do I find out who my advisor is?
Your advisor should send you an email welcoming you to the department after being accepted to New Mexico Tech. If you did not recieve any information via email, you can access information about your advisor and department through Banweb > Student and Financial Aid > Student Records and Advisor Information > View Student Information and Advisor Information.
I know who my advisor is, but haven't received any response to my emails. How do I get in touch with them?
If you're on campus, go see the Department Secretary to find out when they're available. If your advisor is unavailable, you can arrange a meeting with the Department Chair to discuss your request and the situation. If you're not on campus, try calling your department secretary to see if you can set up a phone meeting with your advisor or Department Chair.
My advisor approved my proposed schedule, but hasn't given me my APIN for registration. What do I do ?
If it looks like your advisor just forgot to include your APIN, politely reply and let them know that the APIN wasn't included. If there's some reason to think your APIN is intentionally being withheld, but it's not stated why, ask for clarification. If you're on campus, stop by during your advisor's office hours, or talk to the Department Secretary to schedule a meeting time that works for both you and your advisor. If your advisor is unavailable, schedule a meeting with the Department Chair and bring with you a printout of the email. If you are not on campus, see if you can set up a phone meeting with your advisor or Department Chair.
Should all else fail, you can contact the Registrar's Office for further assistance.
What do the Banweb Registration Errors mean?
A list of the Banweb Registration Errors can be found here (at the bottom of the page). Common errors include Coreq Required, which means you have to register for both the class and its corequisite (common ones are classes and their respective labs), Time Conflict, which means two or more of your classes start or end at the same time, or the times overlap, and Closed Section, which means that the class you are attempting to register for is at capacity. No more students will be able to register unless they receive an override from the Registrar's Office.
Who do I contact if I have an academic issue that my advisor and/or professors cannot resolve to my satisfaction?
If you have already tried to work through the issue with the class instructor or staff member, the next step is to contact their Department Chair or Staff Supervisor. If you're not satisfied, or if the problem is with a Department Chair, meet with the Associate Vice President for Academic Affairs (Dr. Peter Mozley) or the Office of Student University Relations Dean of Students (Melissa Jaramillo-Fleming)
Note: Sexual harrassment or assult issues should be taken to the NMT Title IX Office here.
I took dual credit/AP tests/other university courses. How can I find out which credits will transfer, and as what?
Contact the Registrar's Office for any questions regarding transfer credits, requirements, and courses.
Where should I have my transcripts sent?
If you are a new incoming student, have your transcripts sent to the Office of Admissions. They will be a part of your application for admission and will be forwarded to the
Registrar's Office for evaluation after you are accepted for admission.
If you are a current NMT student, your transcripts may be sent directly to the Office of the Registrar.
Does my transcript have to be an official transcript?
Yes, your transcript for transfer credits and for admission must be official in order for any credit to be awarded. You are welcome to submit an unofficial transcript or list of courses with descriptions to see how your courses will transfer, but no credit will be awarded based on unofficial documents.
Will the grades I earned transfer? Will the transfer credits affect my GPA?
No, the grades you earned at other universities will not transfer to NMT. "CR" will appear on your transcript for courses transferred, in place of letter grades.
Some courses that I took did not transfer. Why is that?
Check with the Registrar's Office to confirm that they received your most recent transcripts. Credit is not awarded until final, official transcripts are received. If your course was prepatory-level or did not meet NMT's transfer requirements, it may not have transferred. The Registrar's Office will be able to explain why a course does or does not count towards pre-requisite, co-requisite, or NMT degree requirements.
I have other questions about classes that are not answered here.
First, contact your advisor or department chair. If you still can't find an answer to your question, visit the Registrar's Office, contact OSL staff, or Academic Affairs staff.
I have a learning/physical/psychological disability - does NMT have any support systems?
Contact the NMT Office of Counseling and Disabilities Services. Disabilities which can be accommodated include physical disabilities, psychological disorders, and learning disabilities.
Does NMT offer health services and notes if I am sick and miss class?
Yes. Contact the NMT Student Health Center. This on-campus licensed medical office provides non-emergency care for students, including physical exams, some vaccinations, and lab work. For medical emergencies, call 911 or the campus police emergency number at (575) 835 - 5555.
I lost my student ID. Where is the lost and found?
First, retrace your steps. If you are unable to find it, you can check with Campus Police's Key Control Office in Fidel (1st floor, underneath the stairs near the main entrance). If it has been a while, Key Control will put your ID card in your campus mailbox, so check there. If all else fails, talk to Residential Life about getting a temporary card to access your room. If you are unable to find your card, you will have to pay $5.00 for a replacement ID at the Registrar's Office.
Who do I contact if I have a non-academic issue isn't resolved to my satisfaction?
Contact the Office of Student University Relations and the Dean of Students, Melissa Jaramillo-Fleming. Her office will be able to provide information on and assistance with a variety of student issues and services.
Note: Sexual harrassment issues should be taken to the Director of Affirmative Action and Compliance - contact information is here.
How do I register for classes?
This step-by-step guide will help you register for your classes. Remember: you should look up the classes you want to take before you attempt to register. You also will need to talk with your advisor to receive your A-pin. This is a good opportunity to check with your advisor and ask any questions you may have about the courses you want to take.
How do I check my NMT email?
NMT uses gmail to host its email services. Click here to log in. Advising information, class registration information, Canvas notifications, and more will be sent to your email. Remember to check it regularly!
Your NMT email can be forwarded to another account, or it can be linked to a phone or tablet. For instructions on how to add your NMT email to iPhone or iPad, click here. For Android instructions, click here.
I can't log into Banweb. Why?
You may be typing in your username (your 900 number) or your PIN (password) incorrectly. TCC accounts and banweb both use your student ID number (900-XXX-XXX) as your user ID. Your email password, Banweb password, and TCC password are all different. ITC and TCC are working on consolidating these systems in the future. If you need to reset your Banweb PIN, you will need to go to the Registrar's office, and show a photo ID, to request your Banweb PIN be reset.
Why do some of the computers on campus use different operating systems?
Most of the computers on campus that are linked to the TCC have the capability to run either a Windows based OS or a Linux based OS. Different OS's offer different advantages. If you wish to switch between OS's, shut the computer down properly (log out, shut down, don't press and hold the power button) and restart the computer. This will bring up an option for the OS to use. You can use the arrow keys on the keyboard to select which one you prefer. This selection is not saved. It works on a case-by-case basis. Each computer, when restarted, will prompt you to select the OS.
I need software installed / updated on my TCC account. How do I do this?
You will need to contact the ITC Help Desk. They will be able to walk you through what you can and cannot do with your account, and they will be able to help you update anything you need updating if it is allowed.