The ITC Help Desk is the first point of contact for those who need ITC services. All ITC related inquiries & work orders should be submitted to the Help Desk. Please see below for an overview of some of the issues with which we can & cannot help.

 

ITC Help Desk Hours:

8:00 AM to 5:00 PM, Mon-Fri

Closed from 12:00 to 1:00 PM.

Access the full list of scheduled Help Desk closures, including observed staff holidays

To contact the Help Desk, email help@nmt.edu or call 575-835-5700. You can also visit us in person in the Gold Building, room 101.

Please contact the corresponding department if you experience any issues with the following:

• Canvas issues or Canvas log ins, please speak with ACT: 575-835-6700 or act@nmt.edu
• Banweb issues or Banweb log ins, please speak with the Registrar’s Office: 575-835-5133 or registrar@nmt.edu
• Alumni email accounts, please speak with the Advancement Office: 575-835-5616 or advancement@nmt.edu 

The Help Desk CAN help with the following:

• Logging in to the ITC lab computers or your NMT email account
• Logging into Dynamic Forms/WSO2 Single Sign On
• Connecting to the wired/wireless Internet on campus
• Software or hardware on Tech-owned machines
• Installing, changing, or removing telephones and telephone numbers

And much more.