Offering distance education courses outside of New Mexico
New Mexico Tech is authorized to offer distance education courses outside of New Mexico but within the United States through the National Council for State Authorization Reciprocity Agreements (NC-SARA). To-date, forty-nine states, the District of Columbia, Puerto Rico and the U.S. Virgin Islands belong to SARA.
The one state that so far does not belong is California, which nevertheless allows Tech to offer distance education courses to its residents free of authorization regulations. A problem between California and the U.S. Department of Education which had cut off financial aid for distance students from California has been resolved.
Handling of complaints
Complaints about distance education courses are initially handled in the same way that non-distance education academic complaints and grievances are handled. The procedure for filing a grievance can be found here: https://www.nmt.edu/academicaffairs/Student_Grievances.php.
If the student bringing the complaint is not satisfied with the outcome of Tech’s process, and the complaint does not deal with grades or student conduct violations, it may be appealed to the New Mexico SARA portal agency, which is the New Mexico Higher Education Department.
Contact information for the NMHED: 2044 Galisteo Street, Suite 4, Santa Fe, NM 87505-2100; phone: 505-476-8400; fax: 505-476-8454; https://www.hed.state.nm.us
The SARA portal agency in the state where the student is located will be notified that a complaint has been received and may assist as needed. Portal agencies for each member state can be found here: