Please go to the following website for more information on this:

http://www.nmt.edu/itc/newlab_filelocations.php

If that doesn't help please contact the help desk for more information (see below)

There is an issue with the lower case L (el) and the upper case I (eye) displaying the same on the website.

We apologize for any confusion.  If you have tried more than 10 times to login you account may be locked and you will need to contact the help desk to address the issue  (see below)

The instructions for this can be found here:

http://www.nmt.edu/itc/newlab_webpage_access.php

 This is an interaction with the  underling Windows file system.  We are currently working on a solution

 The vendor software is broken.  We are working with the vendor to provide a workable solution.

 This is a known issue and we are working on it

This is a known issue.  We are working to get the DE and Instructor machines to timeout after 90 minutes.

Advancers not working in some locations.  Investigating possible solutions now.