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<-- Online HELP
NOTE:
The site on asking good questions well is not for answering your
questions -
it is for helping you to better ask questions of the
site that will support you.
If you are having trouble with the TCC facilities, have a question about a program or package at the TCC, or need to set up an account with the TCC, please stop by the TCC Help Desk (in room 5 of the Speare building; phone number 575/835-5437). The UC on duty will be happy to help you.
The UCs also fix some software and hardware problems on TCC machines and peripherals. In addition to helping people use the TCC systems some of the UCs also write software and tools for the Tech Computer Center use.
Should you find a problem at the TCC please report it by: filing a ticket using the link above (Report a Problem), or the xt3 program if you are running under an X-windows session (xt3 also allows you to check the status of tickets you have filed, as well as respond to them, change their priority, close or cancel them, or re-open them), or you can notify the UC on duty at the Help Desk in Speare 5 by phone (575/835-5437). Filing tickets will help us keep track of how often which things are having problems. Tickets are also used for requesting file restores from our backup tapes; as well as requesting new software, new hardware, or new services. Here's more information on our ticket system.
Thanks for Using the TCC.
NMIMT UC's - The official UC's of EVERYTHING at TCC.
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