TCC Logo

New Mexico Tech Computer Center
Web-based Ticket Submission Form

[ ----------------------------------- ]

The New Mexico Tech Computer Center invites you to report problems, submit requests, and seek information concerning our machines and the services that we provide.

If you are able to log in to your account, please use: The Ticket Web System

The following forms will ask you questions and then file a ticket. The more information that you're able to provide, the better we will be able to help you. So, please take time to provide as much detail as possible. Thank you for your help!

(* denotes a required field)

Reporter: This is your TCC username *
Name: This is your real name
Phone Number:
Description: A brief, one short line, explanation of the problem *
No JavaScript detected, you wont be able to change categories
Category: Subcategory:
Priority: 1 - 5, 1 being most urgent

Please enter a detailed explanation of the problem you are having:

You may submit your ticket now by clicking on the Submit Ticket button. Or if you like, you may fill out the following, more advances, fields as well.


[ ----------------------------------- ]
Owner: Who will be assigned to work on the ticket
Internal: Is this a non-public ticket Yes No
Est. TTC: Estimated hours to completion
Est. DOC: Estimated date of completion (DD-Mon-YYYY) - -
CSA: Customer Service Agreement
[ ------------------------------------ ]
[ TCC Home Page | TCC Help System | NMIMT Home Page ]

If the online ticket system isn't working call the TCC Help Desk at 835-5437, or email TCC User Consultants.
URL: http://infohost.nmt.edu/~ticket/
Today's Date: Wednesday, 15-Oct-2008 15:29:20 MDT
Last Modified: Monday, 21-Jul-2008 10:23:41 MDT